Refund policy

At Pearl Luxury Smile, every order is carefully inspected, quality checked, and securely sealed prior to shipment to ensure product condition, functionality, packaging integrity, and completeness.
Due to the hygienic, personal care, and safety nature of our teeth whitening products, all products are verified before dispatch.
Therefore: All sales are final.

Returns, Refunds & Exchanges
Pearl Luxury Smile does not offer:
Returns
Refunds
Exchanges
This applies to:
Opened products
Used products
Products with tampered or broken seals
Gift cards
Customer damaged products

Quality Assurance Commitment
Each order is manually inspected before shipment to verify:
Product condition
Full kit contents
Packaging integrity
Product functionality
This quality assurance process is implemented to minimize:
Missing items
Manufacturing defects
Fulfillment mistakes
Packaging issues

Exceptional Cases
In rare verified cases involving:
Incorrect order fulfillment
Customers must contact Pearl Luxury Smile within 24 hours of delivery.

Pearl Luxury Smile reserves the sole right to review all claims and determine appropriate resolution.

If approved:
Replacement or store credit may be offered at Pearl Luxury Smile’s discretion.

Policy Agreement
By purchasing from Pearl Luxury Smile, customers acknowledge and accept:
All sales are final.
Refunds, returns, or exchanges are not offered except in verified exceptional cases approved solely by Pearl Luxury Smile.

Contact Information
Number: +974 5188 0579