Terms of service
Welcome to Pearl Luxury Smile. The terms “we”, “us”, and “our” refer to Pearl Luxury Smile. Pearl Luxury Smile operates this store and website, including all related information, content, products, and services to provide customers with a premium shopping experience.
By visiting, using, or purchasing from our website, you agree to be bound by these Terms & Conditions, our Refund Policy, Privacy Policy and Shipping Policy. If you do not agree, you should not use our services.
SECTION 1 - ELIGIBILITY & ACCOUNT INFORMATION
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in immediate termination of your access to the Services.
SECTION 2 - PRODUCTS
Pearl Luxury Smile specializes in premium oral beauty and teeth whitening products.
We make every effort to accurately display product descriptions, images, and details; however:
Product appearance may vary slightly due to screen settings
Results may vary by individual
We do not guarantee identical whitening outcomes for every customer
Improper use may affect product performance
All product descriptions, pricing, and availability are subject to change without notice.
SECTION 3 - ORDERS & FINAL SALE POLICY
When you place an order, you are making an offer to purchase. Pearl Luxury Smile reserves the right to accept, reject, or cancel orders at our sole discretion.
Due to the hygienic and personal care nature of our products:
All sales are final.
Purchases are subject solely to our official Refund Policy.
Orders may not be canceled once processed.
SECTION 4 - PRICING & BILLING
All prices are listed in applicable currency and may change without notice.
Customers agree that:
Payment information provided is accurate
Authorized payment methods are valid
All charges, including shipping and taxes where applicable, are the customer’s responsibility
Pearl Luxury Smile reserves the right to correct pricing errors or cancel affected orders.
SECTION 5 - SHIPPING & DELIVERY
Delivery timelines are estimates only and are not guaranteed.
Pearl Luxury Smile is not liable for delays caused by:
Courier services
Customs
Address errors
Force majeure events
Once an order has been shipped, Pearl Luxury Smile is not responsible for delays, carrier issues, or lost packages caused by third-party shipping providers. However, we will make reasonable efforts to assist customers in resolving shipping issues.
SECTION 6 - QUALITY ASSURANCE
Each order is manually inspected prior to shipment to verify:
Product condition
Full kit completeness
Packaging integrity
Product functionality
Products are securely sealed prior to dispatch.
SECTION 7 - INTELLECTUAL PROPERTY
All website content including:
Logos
Branding
Product names
Images
Text
Graphics
are the exclusive property of Pearl Luxury Smile and may not be copied, reproduced, or used without written consent.
SECTION 8 - LIMITATION OF LIABILITY
Pearl Luxury Smile shall not be held liable for:
Improper product use
Customer misuse
Allergic reactions not caused by manufacturing defect
Failure to follow usage instructions
Dissatisfaction based on subjective expectations
Indirect, incidental, or consequential damages
Whitening results vary depending on enamel condition, lifestyle habits, and consistency of use. Pearl Luxury Smile does not guarantee specific shade improvements or identical results for all users.
SECTION 9 - FRAUD PREVENTION & CHARGEBACKS
Pearl Luxury Smile reserves the right to:
Deny suspicious claims
Reject fraudulent complaints
Defend against chargebacks
Suspend or ban abusive customers
Pursue legal remedies when necessary
False chargebacks or abuse of payment systems may result in permanent account restrictions.
SECTION 10 - PRIVACY
Customer information is handled securely in accordance with our Privacy Policy.
By using our services, you consent to data collection necessary for:
Order fulfillment
Payment processing
Customer communication
SECTION 11 - GOVERNING LAW
These Terms shall be governed in accordance with the laws and regulations of the State of Qatar.
SECTION 12 - CHANGES TO TERMS
Pearl Luxury Smile reserves the right to modify these Terms & Conditions at any time without prior notice.
Continued use of the website constitutes acceptance of any updates.
SECTION 13 - MEDICAL DISCLAIMER
Our products are cosmetic products only and are not intended to diagnose, treat, cure, or prevent any medical or dental condition.
Customers with dental conditions, gum disease, sensitive teeth, pregnancy, or existing oral health concerns should consult a licensed dentist before use.Discontinue use immediately if irritation or discomfort occurs.
By purchasing and using our products, customers acknowledge and accept these risks.
SECTION 14 - ENTIRE AGREEMENT
These Terms & Conditions, together with our Privacy Policy, Refund Policy, and Shipping Policy, constitute the entire agreement between you and Pearl Luxury Smile regarding the use of our website and services
SECTION 15 - CONTACT INFORMATION
Brand Name: Pearl
Website: www.pearlluxurysmile.com
Phone: +974 5188 0579
Location: The Pearl, Qatar